LAST UPDATED: June 8, 2018
1. What is Personal Information.
2. How We May Collect Personal Information
We and our service providers may collect Personal Information in a variety of ways, including:
- Offline: We may collect Personal Information from you offline, such as when you place an order over the phone or contact customer or membership service.
- From Other Sources: We may receive your Personal Information from other sources, such as public databases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties.
3 How We May Use Personal Information
Whether or not you are a registered Member of our Site and Services, we and our Service Providers may use Personal Information that we have obtained about you as follows:
- To respond to your inquiries and fulfill your requests, such as to send you newsletters, updates, course materials, catalogs and e-mails.
- To facilitate your participation in a course or program.
- To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
- To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase or membership and provide you with related customer service.
- To send you marketing communications that we believe may be of interest to you. You can stop receiving marketing content by choosing to unsubscribe to the promotional emails by following the unsubscribe instructions included in every email.
- To allow you to participate in promotions and to administer these activities.
- To facilitate social sharing functionality and interaction among Members and with Educators, both online and at IAA conferences and other IAA-related shows. [Members have the ability to opt-in to the Site and Services professional networking features and to choose which information to share in their Membership account settings. You do not have to choose to engage in our professional networking features but not doing so may limit your ability to engage with other Members or realize the full benefit of the Site or Services.]
- To allow you to send messages to a colleague through the Services and to invite colleagues to use the Site or Services.
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities. If we sell our company or our assets and business to a third party, we may transfer all our data, including all of your Personal Information to such third party buyer.
4 Uses and Disclosures We Make of Personal Information to Third Parties
- Service Providers. IAA may share your Personal Information with third parties including our agents, partners, Members and Educators (collectively, “Service Providers”) as required in order for our third-party Service Providers to deliver their services on our Sites or Services. These Service Providers enter into a contract that requires them to use your Personal Information only for the provision of services to us and in a manner that is consistent with this policy. Other examples of third parties include payment processors, hosting services and content delivery services.
5 Aggregated Information
When we collect usage information (such as the numbers and frequency of visitors to the Site), we only use this data in aggregate form, and not in a manner that would identify you personally. We may also provide this aggregate information to our third party Service Providers, so that they can understand how often people use their services and our Site, so that they, too, can provide you with an optimal online experience. We never disclose aggregate information in a manner that would identify you personally.
6 When We May Disclose Information for Legal Reasons
We may disclose Personal Information: (a) as required under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce compliance with our terms and conditions and applicable law; (e) to protect our rights, privacy, safety or property, and/or that of you or others; and (f) to allow us to pursue available remedies or limit the damages that we may sustain.
7 You Can Access, Correct, Amend or Delete Your Personal Information
You can always opt not to disclose information but keep in mind that some information may be needed to register with us or take advantage of the features of our Site and Services. We will give you access to any Personal Information we hold about you within 30 days of any request for that information. You may request to access, correct, amend, or delete Personal Information by contacting IAA at [email protected]. Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at their request.
8 Risks of Social Media Functionality
From time to time, we might offer public chat rooms or posting boards or other social media or interactive functionality associated with courses, programs or networking. Any information you choose to post in any chat rooms, forum, discussion group, or on any posting boards or other interactive forum, may be read by anyone. If you do not wish for your Personal Information to be disclosed to the public, you should not include any Personal Information in your postings, or you should refrain from using the chat rooms or posting boards. If you want any of your Personal Information that you posted to be removed, you should contact us at [email protected]. IAA has no control over what third parties may do with any Personal Information that you post.
We seek to use reasonable organizational, technical and administrative measures to protect your Personal Information within our organization. Your account is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-in mechanism appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. If a security breach causes an unauthorized intrusion into our system that materially affects you, we will notify you as soon as possible and later report the action we took in response. If you have any questions about the security of your Personal Information, you may contact us at [email protected].
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at [email protected].
10 Privacy Practices of Third Party Sites
The site may contain advertisements and links to other sites. IAA is not responsible for the privacy policies or practices of any advertisers or linked sites or for the privacy policies or practices of any other third parties. To the extent that you disclose information to any advertisers, linked sites or other third parties, different rules may apply to their use or disclosure of information you disclose to them, and we encourage you to review their privacy policies before disclosing information to them.
The Site and Services are not directed toward children under 18years old, and IAA does not knowingly collect or use information from children under the age of 18through the Site or Services. If IAA learns that it has received any Personal Information from an individual using our Services or a visitor to our Sites who is under the age of 18, then IAA will take appropriate action to delete that information.
12 Retention Period
We will retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
13 Cross-Border Transfer
The Services are controlled and operated by us from the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
14 California Privacy
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us via email at [email protected].
15 Sensitive Information
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Site or Services or otherwise to us.
17 Questions or Concerns